SolaX Solar Inverter Fault Messages
Please Note: All electrical work must be performed by a licensed and CEC accredit electrician.
Contact Greener Housing Solutions Ph: 84497627
| Faults | Diagnosis and Solution |
| SPI Fault | SPI communication fault
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| SCI Fault | SCI communication fault • Turn Solar Power system off. Once off then turn system back on -Refer to the Shut Down Procedure • If the inverter doesn’t go back to its normal state Contact Greener Housing Solutions Ph: 8449 7627 or submit the contact form for further assistance. |
| CAN1 Fault | CAN communication fault • Contact Greener Housing Solutions Ph: 8449 7627 or submit the contact form for further assistance |
| PV Config Fault | PV Connection Setting Fault • Resetting the PV connection • If the inverter doesn’t go back to its normal state Contact Greener Housing Solutions Ph: 8449 7627 or submit the contact form for further assistance |
| Inv EEPROM Fault | Inverter EEPROM fault • Turn Solar Power system off. Once off then turn system back on -Refer to the Shut Down Procedure • If the inverter doesn’t go back to its normal state Contact Greener Housing Solutions Ph: 8449 7627 or submit the contact form for further assistance. |
| Relay Fault | Relay Fault • Turn Solar Power system off. Once off then turn system back on -Refer to the Shut Down Procedure • If the inverter doesn’t go back to its normal state Contact Greener Housing Solutions Ph: 8449 7627 or submit the contact form for further assistance. |
| Sample Fault | The detection circuit Fault • Turn Solar Power system off. Once off then turn system back on -Refer to the Shut Down Procedure • If the inverter doesn’t go back to its normal state Contact Greener Housing Solutions Ph: 8449 7627 or submit the contact form for further assistance. |
| RCD Fault | Residual Current Device Fault • Turn Solar Power system off. Once off then turn system back on -Refer to the Shut Down Procedure • If the inverter doesn’t go back to its normal state Contact Greener Housing Solutions Ph: 8449 7627 or submit the contact form for further assistance. |
| Fan1 Fault | Fan Device Fault • Turn Solar Power system off. Once off then turn system back on -Refer to the Shut Down Procedure • If the inverter doesn’t go back to its normal state Contact Greener Housing Solutions Ph: 8449 7627 or submit the contact form for further assistance. |
| Fan2 Fault | |
| AC HCT Fault | AC Current Sensor Fault • Turn Solar Power system off. Once off then turn system back on -Refer to the Shut Down Procedure • If the inverter doesn’t go back to its normal state Contact Greener Housing Solutions Ph: 8449 7627 or submit the contact form for further assistance. |
| OverLoad Fault | Over Load in EPS Mode. • Turn off high power device , press “ESC” to restart the inverter. • If the inverter doesn’t go back to its normal state Contact Greener Housing Solutions Ph: 8449 7627 or submit the contact form for further assistance. |
| EPS OCP Fault | Over Current in EPS Mode. • Make sure the load power is within the EPS power range. • Check if any nonlinear load is connect on the EPS. Remove this load to check if can recover. • If the inverter doesn’t go back to its normal state contact your local solar power expert for further assistance. |
| DCI Device Fault | DCI Device Fault • Turn Solar Power system off. Once off then turn system back on -Refer to the Shut Down Procedure • If the inverter doesn’t go back to its normal state Contact Greener Housing Solutions Ph: 8449 7627 or submit the contact form for further assistance. |
| EPS Relay Fault | EPS Relay Fault • Turn Solar Power system off. Once off then turn system back on -Refer to the Shut Down Procedure • If the inverter doesn’t go back to its normal state Contact Greener Housing Solutions Ph: 8449 7627 or submit the contact form for further assistance. |
| TZ Protect Fault | Over current Fault. • Wait for a while to check if go back to normal status. • Turn Solar Power system off. Once off then turn system back on -Refer to the Shut Down Procedure • If the inverter doesn’t go back to its normal state Contact Greener Housing Solutions Ph: 8449 7627 or submit the contact form for further assistance. |
| Grid Lost Fault | Grid is Lost. • System will reconnect if the utility is back to normal. • If the inverter doesn’t go back to its normal state Contact Greener Housing Solutions Ph: 8449 7627 or submit the contact form for further assistance. |
| Grid Volt Fault | Grid Voltage Out of Range • System will reconnect if the utility is back to normal. •If the inverter doesn’t go back to its normal state Contact Greener Housing Solutions Ph: 8449 7627 or submit the contact form for further assistance. |
| Grid Freq Fault | Grid Voltage out of range • System will reconnect if the utility is back to normal. • If the inverter doesn’t go back to its normal state Contact Greener Housing Solutions Ph: 8449 7627 or submit the contact form for further assistance. |
| PLL Lost Fault | The Grid is Not Good. • System will reconnect if the utility is back to normal. • If the inverter doesn’t go back to its normal state Contact Greener Housing Solutions Ph: 8449 7627 or submit the contact form for further assistance. |
| Bus Volt Fault | Bus Voltage out of Normal Range. • Turn Solar Power system off. Once off then turn system back on -Refer to the Shut Down Procedure • If the inverter doesn’t go back to its normal state Contact Greener Housing Solutions Ph: 8449 7627 or submit the contact form for further assistance. |
| AC5M Volt Fault | The grid’s voltage is out of range for the last 5 Minutes. • The system will back to normal if the grid is back • If the inverter doesn’t go back to its normal state Contact Greener Housing Solutions Ph: 8449 7627 or submit the contact form for further assistance. |
| Inv OCP Fault | Inverter over current protection fault • Wait for a while to check if back to normal. • If the inverter doesn’t go back to its normal state Contact Greener Housing Solutions Ph: 8449 7627 or submit the contact form for further assistance. |
| PV Volt Fault | PV Voltage Fault • Turn Solar Power system off. Once off then turn system back on -Refer to the Shut Down Procedure • If the inverter doesn’t go back to its normal state Contact Greener Housing Solutions Ph: 8449 7627 or submit the contact form for further assistance. |
| AC10M Volt Fault | The grid’s Voltage is out of range for the last 10 minutes. • The system will back to normal if the grid is back • If the inverter doesn’t go back to its normal state Contact Greener Housing Solutions Ph: 8449 7627 or submit the contact form for further assistance. |
| Isolation Fault | Isolation Fault • Turn Solar Power system off. Once off then turn system back on -Refer to the Shut Down Procedure • If the inverter doesn’t go back to its normal state Contact Greener Housing Solutions Ph: 8449 7627 or submit the contact form for further assistance. |
| Temp Over Fault | Temperature over the limitation • Check if the fan is running normally. • Check if the environment temperature is over limitation. • If the inverter doesn’t go back to its normal state Contact Greener Housing Solutions Ph: 8449 7627 or submit the contact form for further assistance. |
| Fan1 Speed Fault | Fan speed out of the normal range. • Check if the fan is stopped by dust or other foreign. • If the inverter doesn’t go back to its normal state Contact Greener Housing Solutions Ph: 8449 7627 or submit the contact form for further assistance. |
| Fan2 Speed Fault | |
| C1 Can Fault | The battery group’s can communication fault. • Reconnect the charger communication cable. • If the inverter doesn’t go back to its normal state Contact Greener Housing Solutions Ph: 8449 7627 or submit the contact form for further assistance. |
| C1 Temp High | The battery charger is over temperature. • Check if the air ducting of the charger is blocked. • Improve the working environment or reduce the charging or discharging current. • If the inverter doesn’t go back to its normal state Contact Greener Housing Solutions Ph: 8449 7627 or submit the contact form for further assistance. |
| C1 FAN Fault | The fan of the charger is broken. • Check if the fan is working normally. • Check if anything blocking the fan • If the inverter doesn’t go back to its normal state Contact Greener Housing Solutions Ph: 8449 7627 or submit the contact form for further assistance. |
| C1 TZ Fault | The protection of the charger fault. • Wait for a while to check if back to normal. • If the inverter doesn’t go back to its normal state Contact Greener Housing Solutions Ph: 8449 7627 or submit the contact form for further assistance. |
| C1 EEPROM Fault | The charger’s EEPROM fault. • Wait for a while to check if back to normal. • If the inverter doesn’t go back to its normal state Contact Greener Housing Solutions Ph: 8449 7627 or submit the contact form for further assistance. |
| C1 HCT1 Fault | The charger’s current detection fault. • Reconnect the charger. • If the inverter doesn’t go back to its normal state Contact Greener Housing Solutions Ph: 8449 7627 or submit the contact form for further assistance. |
| C1 HCT2 Fault | |
| C1 Bus OVP | The Bus voltage of the charger over limit. • Wait for a while to check if back to normal. • If the inverter doesn’t go back to its normal state Contact Greener Housing Solutions Ph: 8449 7627 or submit the contact form for further assistance. |
| C1 Temp Low | The charger is under temperature • Improve the working environment of the charger. • If the inverter doesn’t go back to its normal state Contact Greener Housing Solutions Ph: 8449 7627 or submit the contact form for further assistance. |
| C1 Boost OVP | The Boost voltage of the charger over limit. •Wait for a while to check if back to normal. •If the inverter doesn’t go back to its normal state Contact Greener Housing Solutions Ph: 8449 7627 or submit the contact form for further assistance. |
| C1 Bat OVP | The battery voltage is over limit. •Wait for a while to check if back to normal. •If the inverter doesn’t go back to its normal state Contact Greener Housing Solutions Ph: 8449 7627 or submit the contact form for further assistance. |
| C1 Charger OCP | The charger is over current protected. •Wait for a while to check if back to normal. •If the inverter doesn’t go back to its normal state Contact Greener Housing Solutions Ph: 8449 7627 or submit the contact form for further assistance. |
| C1 Boost OCP | The boost current of the charger is over limit. •Wait for a while to check if back to normal. •If the inverter doesn’t go back to its normal state Contact Greener Housing Solutions Ph: 8449 7627 or submit the contact form for further assistance. |
| CT Fault | The CT or the meter is not connected well. •Check the connection of the CT or the meter. •If the inverter doesn’t go back to its normal state Contact Greener Housing Solutions Ph: 8449 7627 or submit the contact form for further assistance. |
| RC Fault | DCI over current protection Fault. •Wait for a while to check if back to normal. •If the inverter doesn’t go back to its normal state Contact Greener Housing Solutions Ph: 8449 7627 or submit the contact form for further assistance. |
| DCI OCP Fault | DCI over current protection Fault. •Wait for a while to check if back to normal. •If the inverter doesn’t go back to its normal state Contact Greener Housing Solutions Ph: 8449 7627 or submit the contact form for further assistance. |
| Other device Fault | Other device fault. •Turn off the PV, battery and grid, reconnect them. •If the inverter doesn’t go back to its normal state Contact Greener Housing Solutions Ph: 8449 7627 or submit the contact form for further assistance. |
| SW OCP Fault | Over current fault detected by software. •Turn off the PV, battery and grid, reconnect them. •If the inverter doesn’t go back to its normal state Contact Greener Housing Solutions Ph: 8449 7627 or submit the contact form for further assistance. |
| DM9000 Fault | Network DSP fault. •Turn off the PV, battery and grid, reconnect them. •If the inverter doesn’t go back to its normal state Contact Greener Housing Solutions Ph: 8449 7627 or submit the contact form for further assistance. |
| RTC Fault | RTC Fault •Turn off the PV, battery and grid, reconnect them. •If the inverter doesn’t go back to its normal state Contact Greener Housing Solutions Ph: 8449 7627 or submit the contact form for further assistance. |
| Mgr EEPROM Fault | Manager EEPROM Fault. •Turn off the PV, battery and grid, reconnect them. •If the inverter doesn’t go back to its normal state Contact Greener Housing Solutions Ph: 8449 7627 or submit the contact form for further assistance. |
| Mgr CAN Fault | Manager CAN Fault • Turn off the PV, battery and grid , reconnect them. • If the inverter doesn’t go back to its normal state Contact Greener Housing Solutions Ph: 8449 7627 or submit the contact form for further assistance. |
| C1 SPI Fault | Charge can communication fault. •Turn off the PV, battery and grid, reconnect them. •If the inverter doesn’t go back to its normal state Contact Greener Housing Solutions Ph: 8449 7627 or submit the contact form for further assistance. |
| Fault | Charge over current detected by hardware C1 TZ •Turn off the PV, battery and grid, reconnect them. •If the inverter doesn’t go back to its normal state Contact Greener Housing Solutions Ph: 8449 7627 or submit the contact form for further assistance. |
| C1 FAN Fault | Charge FAN Fault. •Check if the fan is blocked. •If the inverter doesn’t go back to its normal state Contact Greener Housing Solutions Ph: 8449 7627 or submit the contact form for further assistance. |
| C1 sample Fault | Charge sample fault. •Turn off the PV, battery and grid, reconnect them. •If the inverter doesn’t go back to its normal state Contact Greener Housing Solutions Ph: 8449 7627 or submit the contact form for further assistance. |
