Service and Maintenance

🛠️ General Servicing for Solar & Battery Backup

Regular servicing can prevent major issues before they start. Our team will:

• Check panel output, string voltages, and inverter performance

• Inspect electrical connections, cabling, isolators, and safety devices

• Assess your battery’s state of charge and operational health

• Identify any signs of weather, pest, or environmental damage

We tailor service intervals based on your system’s age, usage, and location. Preventative maintenance not only protects your equipment — it ensures you get the most from your solar investment, year after year.

⚡ Fast Repairs for Broken or Underperforming Systems

If your solar or battery system isn’t working properly, we’ll respond with urgency. It’s not always the inverter — our team knows how to diagnose complex faults across:

• Panels and wiring

• String configurations

• Isolators and junction boxes

• Monitoring units and data logging

Every day your system is down, you’re losing energy and savings. That’s why we prioritise breakdown calls and provide a clear path to repair — whether it’s a component replacement, reconnection, or full system assessment.

💧 Do My Solar Panels Need Cleaning?

In most cases, no — rain usually removes dust and debris. We do not recommend regular panel cleaning as a standard maintenance item unless:

• You live near high dust, salt, or industrial areas

• There’s built-up grime, sap, or severe bird fouling

• You’re noticing unusual drops in production

Poor cleaning can actually damage panels. Movement during scrubbing can stretch panel seals and cause micro-tears in the silicone barrier — potentially allowing water ingress that voids the manufacturer warranty.

Only use a CEC-accredited solar installer if cleaning is ever required. We’ll let you know if cleaning is needed during your scheduled service.

🛠️ Removal & Reinstallation Services

There are many reasons systems need to be temporarily removed and reinstalled. We handle this professionally and with minimal disruption when:

• Roofing work or repairs are required near the panels

• Home extensions change the roofline or layout

• You’re upgrading an older system to meet new energy needs

• You’ve suffered storm or hail damage and need system replacement

We coordinate closely with roofing teams, builders, or other trades to ensure your system is safely removed, stored, and reinstated with full compliance — including recommissioning and warranty verification.

✅ Warranty Support — Even if We Didn’t Install It

Thanks to our strong relationships with Australia’s leading solar manufacturers, we can often assist with warranty claims on inverters, panels, and batteries — even if your original installer has gone out of business.

We’ll:

• Assess the issue

• Verify eligibility with the manufacturer

• Supply and install the approved replacement part

• Recommission the system and update any monitoring

You don’t need to navigate the process alone — let our experienced team handle it for you.

🏠 Just a Few of Our Service Callouts Across South Australia

We’ve helped thousands of South Australians get their systems back on track — from quick inverter resets to full system rewires. Our service work covers:

• Residential systems in metro and regional SA

• Solar and battery systems

• Systems affected by failed isolators or warranty faults

• Cleanup and fixes from fly-by-night installers

• Ongoing care for systems we installed 10+ years ago

• We do it all!