PLEASE READ THIS BEFORE YOU ATTEMPT TO CONNECT TO THE HOME WIFI

 

Keeping your GoodWe inverter/battery connected to your home Wi-Fi allows your system to communicate with the GoodWe monitoring platform and receive important system updates.

Important: In accordance with SA Power Networks requirements (rules and regulations) and GoodWe warranty conditions, your solar system is required to remain online. Keeping your inverter connected also helps ensure that your system can receive regular firmware and software updates.

Before You Start

Please make sure you have the following ready before beginning the connection process:

  • You are standing next to your GoodWe inverter/system.
  • Your home Wi-Fi network is broadcasting on 2.4 GHz.
    • GoodWe devices do not support 5 GHz-only networks.
    • If you are unsure whether your network supports 2.4 GHz, please contact your internet provider.
  • You have your home Wi-Fi password available.
  • Your Wi-Fi router is within approximately 8–10 meters of the GoodWe inverter/battery.
    • If your router is further away, you may need to install a Wi-Fi extender to provide a stronger signal.

Connecting Your GoodWe to Wi-Fi

  1. Open the GoodWe SEMS+ App

Open the GoodWe SEMS+ App on your mobile device and log in.

Please note: The connection prompts and menu options within the app may change from time to time. Follow the instructions displayed on your mobile device as you proceed.

  1. Open Local Access

Once you are logged in:

  1. Tap Service at the bottom of the screen (your mobile device screen).
  2. Select Local Access.
  1. Connect to Your GoodWe Device

On the Device List screen:

  1. Select Bluetooth.
  2. Tap Search Devices to refresh the device list.
  3. Locate and select your GoodWe device using its serial number.

login password: 1234

  1. Enable Bluetooth

When prompted during the Bluetooth connection, make sure Bluetooth Stays On is enabled.

If this option is not enabled, the Bluetooth signal may be turned off when the connection process is completed.

  1. Select the Network Connection

If the app asks you to select the type of network connection, choose:

WLAN/LAN

  1. Select Your Home Wi-Fi Network

From the list of available networks, select your home’s 2.4 GHz Wi-Fi network.

Enter your home Wi-Fi password carefully.

Please remember that Wi-Fi passwords are case-sensitive.

  1. Complete the Connection

Tap Set and then select OK when the confirmation window appears.

Your GoodWe system should now begin connecting to your home Wi-Fi network. If you can’t see your production on the app please wait 5-10 minutes as it can take time.

Having Trouble Connecting?

If you are a Greener Housing Solutions customer and experience difficulties connecting your GoodWe system to Wi-Fi, please contact our office for assistance.

Office: 8449 7627
Thea: 0438 417 497

Our team will do our best to assist you over the phone. If we are unable to resolve the issue remotely, we can arrange for a technician to attend your property.

Please note: Technician call out charges apply.